Cross Floor Junior Suite
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Hotel · Osaka · Osaka
Cross Hotel Osaka
A 4-star stay in Osaka's Minami shopping area, a 5-minute walk from Dotonbori and a 10-minute walk from Namba underground station.
- Walk to Dotonbori in 5 minutes
- Modern rooms with spacious bathrooms
- Free Wi-Fi throughout the property
8.8
Great
3244 reviews
Booking.com 8.8 · 3244 reviews
About
Cross Hotel Osaka
Cross Hotel Osaka sits in the heart of Minami, Osaka's vibrant entertainment and shopping district. It's a 5-minute walk to the neon-lit Dotonbori canal and a 10-minute stroll to Namba underground station, putting major train lines and hundreds of restaurants and bars within easy reach. The hotel's contemporary design carries through to its rooms, which guests consistently describe as larger than typical for Japan, with particularly impressive bathrooms.
The hotel offers a range of room types, from standard doubles and twins to Cross Floor rooms with club lounge access and Dotonbori-view options. All rooms are non-smoking and come with air conditioning, heating, and either a shower or bathtub. Amenities include a restaurant, meeting facilities, laundry and dry cleaning, a coffee shop, vending machines, and 24-hour reception. The property is also wheelchair accessible and provides facilities for disabled guests.
Guests rate the property highly across the board, with particular praise for staff (9.3), service (9.2), and facilities (9.1). The hotel's 8.8 overall rating is backed by 3,244 reviews. Note that pets are not allowed, and check-in starts at 15:00 with check-out at 11:00.
- Non-smoking rooms
- Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Great location — A 5-minute walk from Dotonbori and a 10-minute walk from Namba Station, with Don Quijote right across the street. Guests repeatedly praise the ease of exploring the city's nightlife and shopping.
- Spacious rooms with remarkable bathrooms — Guests frequently note that rooms are larger than typical for Japan, with bathrooms described as 'huge' or 'lovely.' The modern design and clean facilities were also highlighted.
- High-rated staff and service — Staff receive a 9.3 rating and are praised for being genuinely friendly and speaking excellent English.
- Modern facilities with a clean new feel — The property's facilities score 9.1, and guests often mention the hotel's contemporary design and overall cleanliness.
–
Worth weighing
4 to weigh- Some food served at room temperature — A guest reported that hot dishes were often lukewarm, with only soup staying consistently hot. This suggests the breakfast or restaurant service may vary.
- Rooms can feel small to some — While many find rooms spacious, one guest noted they were a bit small, though they acknowledged that's typical in Japan.
- Breakfast not included in price — The breakfast cost is not included in the room rate, though guests describe it as reasonable. Be prepared to pay extra if you want breakfast.
- No on-site parking — The property does not list parking as an amenity, so guests arriving by car may need to find nearby options.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Room Selected at Check Non-Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Cross Floor King Room Club Lounge Access Non-Smoking
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Cross Floor Double Room Club Lounge Access Non-Smoking
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Cross Floor Twin Room Club Lounge Access Non-Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Cross Floor Triple Room Club Lounge Access Non-Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Double Room Non-Smoking
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Twin room DOTONBORI view Non-Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Cross Floor Superior Double Room Club Lounge Access Non-Smoking
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Cross Floor Deluxe Double Room Club Lounge Access Non-Smoking
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Double room DOTONBORI view Non-Smoking
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Cross Floor Suite Room
- 2 Double beds
- Shower
- Heating
- Bathtub
- Air conditioning
Standard Floor Double Room Non-Smoking
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Standard Floor Twin Room Non-Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Standard Floor Triple Room Non-Smoking
- 2 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Standard Floor Deluxe Double Room Non-Smoking
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Standard Floor Superior Double Room Non-Smoking
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Non-smoking rooms
- Wi-Fi
- Safe deposit box
- 24-hour reception
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Key card access
- Key access
Food & Drink
- Restaurant
- Coffee shop
- Vending machines
- Children's buffet
Room Amenities
- Air conditioning
- Heating
- Ironing facilities
- Free toiletries
- Electric kettle
- Flat-screen TV
- AM/FM alarm clock
- Carpeted floor
Services
- Housekeeping
- Laundry
- Dry cleaning
- Meeting/ Banquet facilities
Accessibility
- Rooms/ Facilities for disabled
- Wheelchair access
- Toilet for disabled
- Bathroom for disabled
Safety
- Smoke detectors
- Fire extinguishers
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.8/10 from 3,244 reviews
Booking.com · 8.8 · 3244 reviews
8.8Verified guest“The food that should have been hot wasn't—mostly served at room temperature. Only the soup stayed consistently hot. The location, however, was excellent.”
8.8Verified guest“Loved the modern facilities and design—everything felt clean and new. The amenities like shampoo, conditioner, face soap, and body wash were high quality, and the half-Western, half-Japanese bathroom was a nice touch. We'll definitely stay again. I accidentally left some items, and the front desk was very helpful over email, less so over the phone.”
8.8Verified guest“The hotel's location is excellent; it lets you do a lot of things.”
8.8Verified guest“The room was really big compared to other Japanese hotels. Modern decoration, and the bathroom was huge!”
8.8Verified guest“We thought the hotel was great. Rooms were a bit small, but that's expected in Japan. My husband loved the bathroom and is now looking to replicate it.”
8.8Verified guest“The location made it easy to explore the nearby shopping areas. The staff were genuinely friendly and attentive to our needs.”
04 — Location
Getting around Osaka
The property sits in Osaka.
Dotonbori: A 5-minute walk from the hotel, this neon-lit canal area is the heart of Osaka's street food and nightlife, with countless restaurants and shops.
Namba Station: About a 10-minute walk or a quick 3-minute stroll from the hotel to the main station, offering access to multiple train lines for exploring the city and beyond.
Shopping District: The hotel is located in the Minami shopping area, with Shinsaibashi-Suji shopping street and Don Quijote just across the street.
5-15, 2 Chome, Shinsaibashi-Suji, Chuo-Ku, Osaka, Osaka, 542-0085, Japan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 134 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is at 11:00.
Is breakfast included in the room rate?
No, the breakfast is not listed as included. Guests have noted a reasonable breakfast cost, so you can likely purchase it on-site.
Does the hotel allow pets?
No, pets are not allowed at Cross Hotel Osaka.
Is there parking available?
The property does not list any parking facilities, so you may need to arrange alternative parking nearby.
Are there rooms for disabled guests?
Yes, the hotel offers rooms and facilities for disabled guests, including wheelchair access, a disabled toilet, and a bathroom for disabled guests.
Does the hotel provide airport transfer?
There is no mention of airport transfer in the available information. You may want to plan your transport from the airport independently.
The bottom line
For travelers who want to be in the middle of Osaka's energy, Cross Hotel Osaka delivers a modern, comfortable stay with some of the better bathrooms you'll find in Japan. Its location is the standout—minutes from Dotonbori and Namba—and while some details like food temperature can be inconsistent, the overall experience is strongly positive.
8.8A top pick for location and comfort in Minami.
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